customer journey map​

In Conversation: Aparajita Vidyarthi on Rethinking the Customer Journey in a Swipe-First World

By Garima Sinha / May 19, 2025

Swipe-first, scroll-free, story-led: In this conversation, Aparajita Vidyarthi unpacks how short-form content is transforming the customer journey. As traditional funnels…

AI and Sustainability in Marketing

In Conversation: Michael Wilkins on Co-existence of AI and Sustainability in Marketing

By Ruchi Roy / May 14, 2025

AI in the Industry AI is turbocharging digital marketing—but at what environmental cost? As brands race to adopt the latest…

Is Short form Video Still… Short?

Stretching the Limits: Is Short form Video Still… Short?

By Ruchi Roy / April 25, 2025

Stretching Short Form: Did you know the first short form video had a time limit of just six seconds? The…

Aman Chopra on AI in Business and Marketing

In Conversation: Aman Chopra on AI in Business and Marketing

By Rajashree Goswami / April 24, 2025

Marketing in the Age of AI and Data Privacy: This interview series will explore how executives navigate the increasingly complex…

How UGC Turns Customers into Creators

In Conversation: How UGC Turns Customers into Creators

By Garima Sinha / February 28, 2025

The Changing Face of Brand Comms: In an era where algorithms dictate visibility, consumers drive content, and crises unfold in…

Search Engine Trends in the Age of AI

In Conversation: Bill Sebald on Search Engine Trends in the Age of AI

By Ruchi Roy / February 27, 2025

The Changing Face of Brand Comms In an era where algorithms dictate visibility, consumers drive content, and crises unfold in…