B2B
Over-Optimized Customer Journey Maps: A New CX Risk?
Customer journey map is a technical term, but when customers experience the journey and find it not worth the energy, brands fail. I was trying to buy a subscription to Amazon Prime Video, and the entire process made me understand the meaning of the customer journey. I had to juggle between two apps for more…
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How Digital Eco-Receipts and Green UX can Transform Post-Purchase Touchpoints into Climate Wins
Is that crumpled paper really worth it? You just bought a cold coffee, or maybe a smoothie, and the cashier hands you a long, curling paper receipt. After receiving it, you hardly read it, you just stuff it in your bag, and it ends up in a drawer, or six months later, it may end…
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How to Use Hashtags Effectively in 2025 (and Actually Get Seen)
Remember when hashtags were the superheroes of social media? One little “#” could unlock major reach, build community, and trend faster than you could say #ThrowbackThursday. Whether it was #Blessed or #YOLO, people were learning how to use hashtags effectively. Drop a tag, and boom—you were part of the moment. Fast-forward to 2025, and hashtags aren’t…
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Inclusive Advertising Are Winning Hearts—and Market Share. Here’s Why
Walk into any boardroom and you will hear a buzzword echoing everywhere — inclusive advertising. But this isn’t just a corporate feel-good strategy or seasonal trend tossing around during pitch meetings. Inclusive advertising has become a meaningful change, transforming brand identities, sparking loyalty, and, let’s be honest, helping brands rake in more revenue. From building…
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The Rise of Intent Based Marketing in a Hyper-Personalized B2B World
Guesswork is no longer a strategy. In today’s B2B ecosystem, intent based marketing is emerging as the key to identifying, understanding, and converting high-value prospects, faster and smarter. It doesn’t reinvent the funnel, it turbocharges it. Cold email blasts and CRM contact forms are not disappearing but are metamorphosing into new shapes. And what’s making…
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Talk to Post: How AI Voice Assistants Are Powering the Next Wave of Social Media Creators
Picture this: You’re brushing your teeth and remember a hilarious tweet idea. Instead of scrambling for your phone, you just say, “Hey AI Voice Assistant, tweet: ‘Brushing off bad vibes like plaque.’” Boom—posted. That’s the magic of AI Voice Assistants today. They’ve gone from setting alarms to setting trends—helping creators post, caption, script, and even…
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Accessible Design: The Real Game-Changer in Digital Advertising
The internet is meant to be a level playing field—one that allows everyone to engage, explore, and connect. But what if the way we design digital experiences is unintentionally leaving millions out? For brands trying to capture hearts and clicks, that’s not just a design flaw. It’s a missed opportunity. Accessible design isn’t just about compliance…
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Personalization vs Privacy: Walking the Fine Line in Omnichannel Campaigns
We’ve all been there—you Google hiking boots once, and suddenly your Instagram, YouTube, and inboxes are flooded with trail-ready footwear ads. Creepy or convenient? That depends on where you land in the “personalization vs. privacy” debate. In today’s omnichannel marketing landscape, brands are walking a tightrope. On one side, consumers expect personalized experiences. On the…
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Retail Media Networks Are the New Power Players: What Marketers Need to Know
Just when you mastered social media algorithms, a new giant entered the room—Retail Media Networks. Do you recall the days when marketers were laser-focused on figuring out social media algorithms and extracting as much ROI as possible from paid search? Those tactics still matter, but they are no longer the only game in town, with…
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Omnichannel Marketing for Gen Z: From Scroll to Search to Stream
Gen Z doesn’t just consume content—they live in it. From watching TikTok while streaming Netflix to Googling reviews mid-binge, this generation jumps fluidly between platforms, never pausing to label the difference between entertainment, information, or commerce. With so many endless options and distractions at their fingertips, it is quite challenging for marketers to break through…
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