Customer Experience
Is it Time to Ditch Points and Redefine Brand Loyalty Programs?
Point-based brand loyalty programs feel completely outdated, and it’s time to make a major change. In today’s hyper-connected world where brands inundate users by the millions, loyalty is more about emotional connections than rewards. Brands need to reconsider their strategy to match the new consumer trends. Brand loyalty programs are just as much about perks…
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Debunking Five Common Myths About Advertising IDs
Have you ever wondered how ads know exactly what do you want? You passively mention headphones and suddenly they’re popping up all over your Instagram and Facebook feed. Is it magic, or is your phone listening to you? Both. Neither. The real driver behind this phenomenon is advertising IDs. It might sound like tech jargon,…
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Why Retention is the Heart of a Successful Brand Marketing Strategy
While attracting new customers is exciting and can open revenue opportunities, a brand marketing strategy’s real success depends on the loyalty of customers who stay long and happy. Real marketing is not just about filling the bucket of customers —it’s about patching up any leaks and turning one-time buyers into loyal advocates. Businessescan sustain growth and…
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Fostering Brand Loyalty through Audio Streaming Platforms in Audience
We’ve come a long way from changing radio stations to subscribing to podcasts and audio streaming platforms. It’s been a journey of evolving audio experiences—from waiting for hours to listen to our favorite radio jockeys to simply clicking on an audiobook whenever we want. The journey was not profound only for listeners but for businesses…
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Lowest Price vs. Brand Loyalty: Where Do Consumers Stand?
The tug-of-war between price and brand loyalty is as old as commerce itself. For decades, businesses have worked to build strong relationships with customers, fostering loyalty through quality products, excellent service, and compelling brand stories. But in a world where consumers can compare prices in seconds and discounts are everywhere, is loyalty enough? Or does…
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What’s Really Behind the Rise of Dermacare Products?
Beauty never goes out of style— it just keeps reinventing itself. Every era has defined beauty trends, from Queen Cleopatra’s famed milk baths and intricate rituals to Elizabeth I’s iconic (but objectively poisonous) lead-based makeup. Fast forward to today, and the beauty industry is riding yet another wave, but this time it’s all about skincare.…
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How to Bring Marketing into Voice Search Optimization: Preparing for the Future
Ever been hands-deep in flour, when you suddenly realize you have forgotten the next step in the recipe? Instead of tapping your messy hand on your phone or flipping through the cookbook, you say, “Hey Google, what’s next in the chicken parmesan recipe?” Cool, back on track, and just a glimpse into the world of…
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