20_Sep_ADPUS_Navigating Brand Safety in an Era of Misinformation

Prioritizing Brand Safety in a World of Fake News

Leave a comment / / By Garima Sinha

Scrolling through social media platforms feels like dodging potholes on a bumpy road. Everywhere you click, there’s misinformation- from viral conspiracies and AI-generated content farms to brands hopping on a hashtag bang wagon. What’s real? And even more, what’s authentic anymore?

For brands, this air of mistrust is a big issue especially with Gen Z, who prioritizes transparency above all else. A fake attitude, a single wrong association with false information, can backfire on a brand’s reputation and can lead to a PR nightmare, lost trust, and an overall dip in consumer loyalty. So let’s explore how brands can keep their reputation safe in the era of misinformation while keeping it real with their audience. 

Why brands safety is a big deal in the world of fake news and why it is important 

Before jumping to solutions, let’s talk about why brand safety is so critically important. It’s your audience. From trollers to deepfakes —Gen Z has seen it all. So, when your brand’s ad appears on your favorite social media platform next to a misleading post or fake news article, it doesn’t just look bad— it breaks their trust.  

Trust and transparency is the mantra to success for a brand, and once that trust is gone, it’s nearly impossible to get back. Brands must prioritize safety online because failing to do so can mislead their customers.

Brand safety is all about ensuring that a brand’s content, ads, and messaging don’t appear next to harmful or inappropriate content. In this case, harmful content includes things like fake news, offensive material, or divisive political statements. For brands, it’s a balancing act. On one hand, they want maximum exposure and engagement. On the other hand, they need to avoid getting sucked into the negative vortex of misinformation and clickbait. It’s like walking a tightrope—you want to make an impact, but you also want to stay far away from the chaos. 

By maintaining digital hygiene, brands can keep an eye on their online persona

So, how can brands ensure their ads and content are getting placed right and safe on the internet? By working on their “digital hygiene” and adopting good practices brands can protect their reputation.  

First, exercise control over ad placement. Use tools that allow you to manage where your ads appear. Programmatic advertising is one perfect tool for a broad reach, still it requires careful management to avoid placement next to dubious content.  

Second exercise, leverage on contextual targeting instead of broad audience-based targeting. This can effectively change the approach of your ad placement. And place ads based on the content of the page, ensuring alignment with articles, videos, and posts that reflect your brand’s values.  

Lastly, why not take advantage of keyword exclusions. Many platforms offer the option to exclude specific keywords, so you can prevent your ads from appearing on pages with topics like “conspiracy” or “scandal.” By implementing these strategies, you’ll keep your brand’s digital presence clean and credible. 

Looking for influencers is a double-edged sword of credibility

Social media is all about influencers, following them, chasing them and looking up to them. But here’s the trick, not all influencers are trustworthy. As Influencers are a huge part of digital marketing these days, especially for Gen Z. They love to use products that are recommended by their favorite influencers. But here’s the catch: not all influencers are created equal. 

Just like brands, influencers can also be swept up in misinformation scandals, whether it’s promoting questionable products or sharing inaccurate information with their followers. For brands, this means a thorough vetting process is crucial. Look for influencers with transparency, honesty, and a proven track record of credibility before partnering with them. Gen Z can spot inauthenticity from a mile away, so for brands aiming to connect with this generation, authenticity and transparency are essential. 

To stay relevant, how do brands show transparency? It’s not just about being open about your products or services—it’s about being honest about where your ads are placed, how your data is used, and what steps you’re taking to ensure brand safety. Brands that clearly state their approach to tackling misinformation and show their efforts to avoid it will gain more trust from their audience. Communicating openly can bring a huge change. Also, by owing up the issue, quickly addressing it and offering a genuine apology can help repair their reputation and keep their audience’s trust. 

Cut the chase 

Being real is the nee funda for brands to stay long, especially with Gen Z. Brands that can stay true to their values while avoiding the misinformation traps can win the race. So, keep your ads clean, your message clear, and your reputation rock solid—because in the era of misinformation, staying safe isn’t just a strategy, it’s a necessity. 

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