Organizations aren’t fixing broken work, they are automating the chaos. The AI Scalers—those who embrace AI and design their work around it—are redefining work and unlocking real results.

As AI adoption accelerates, existing work problems get worse. Digital exhaustion is climbing and workers are more overwhelmed than ever. Unmanageable workloads continue to grow despite AI’s promise to reduce the burden.

This is a work design problem, not a technology problem. AI just becomes another layer of complexity if it’s applied to broken systems. But a small group of organizations are unlocking real value by reimagining how work happens from the ground up.

Nonscalers remain trapped in pilot purgatory, bolting AI onto broken workflows without the systematic support needed for transformation. AI Scalers don’t just use AI, they systematically redesign work around it. They build the infrastructure that turns AI from a helpful tool into an organizational multiplier.

The autonomous future demands more than tools—it demands transformation. Workers plan to hand off nearly half their work to AI agents within three years. AI Scalers building systematic foundations have the ultimate advantage: AI agents that actually work.

Discover systematic approaches that actually work with our State of AI at Work 2025 report.